The Prince Hakone Lake Ashinoko

Very grand and beautiful hotel with great view of Mount Fuji from the garden area. Large room with very comfortable beds and pillows.

We stayed at the Prince Hakone Lake Ashinoko for one night during our road trip through Japan before heading to Tokyo. The hotel is spacious and beautiful, with exceptional staff who went out of their way to explain all the amenities to us. One of the staff members kindly walked us to our room, brought our luggage, and took the time to explain everything. The location is fantastic, though unfortunately, we couldn’t enjoy the views as we arrived late and the sun had already set. We enjoyed dinner at the Lake Side Grill restaurant. It was quite pricey, but we found it worth the cost, especially after a long day of driving as neither of us wanted to get back in the car to head into Motohakone. The hotel also has an onsen, though it’s important to note that it is restricted to guests without tattoos.

Amazing setting, right on the lake with views of Mount Fuji! A very tranquil setting, though a little tricky to get around if you're not in a car - there's a hotel run shuttle to Odawara station and the local village, otherwise there are infrequent public buses and all the timetables are outdated ... The hotel onsen facilities were, however, wonderful and the chef at the Lake Side Grill went over and above to ensure I had enough delicious food to enjoy (vegetarian!). An extra big thanks to him for his impeccable service and kindness, though all staff at the Prince were amazing. We would thoroughly recommend staying here a couple/few nights.

We enjoyed everything about this place. It is in a wonderful location. And the onsen was beautiful. The dinner and breakfast buffets were spectacular. Do not pay attention to criticisms about the costs. The buffets are good value. Yes, you would pay less in some cities that aren't in a beautiful hotel set in a remote beautiful place like Hakone. We appreciated it for what it was: an excellent, abundant, delicious, and diverse buffet at a special site. I would return here again.

Great location Close to local sightseeing venues Courtesy bus worked well both from Odawara Station but also to Moto-Hakone Views of Mt Fuji from grounds were fantastic It was great to be within walking distance from Ropeway so could easily pick best time to go up to viewing point. Also walking distance to shrine entrance for Hakone Shrine. Grounds were good for a walk and very relaxing