Location on the lake and views across to Mt Fuji was beautiful. The hotel has a shuttle bus to Moto Hakone and a coach from Ottawara train station. Rooms were a good size and comfortable.
Susan
2024년 6월
Very grand and beautiful hotel with great view of Mount Fuji from the garden area. Large room with very comfortable beds and pillows.
Tina
2024년 4월
The room was spacious clean comfortable lovely balcony overlooking the garden Staff very helpful and friendly Lovely massage in the spa Boats and buses nearby for exploring the area
Claire
2023년 8월
We stayed at the Prince Hakone Lake Ashinoko for one night during our road trip through Japan before heading to Tokyo. The hotel is spacious and beautiful, with exceptional staff who went out of their way to explain all the amenities to us. One of the staff members kindly walked us to our room, brought our luggage, and took the time to explain everything. The location is fantastic, though unfortunately, we couldn’t enjoy the views as we arrived late and the sun had already set. We enjoyed dinner at the Lake Side Grill restaurant. It was quite pricey, but we found it worth the cost, especially after a long day of driving as neither of us wanted to get back in the car to head into Motohakone. The hotel also has an onsen, though it’s important to note that it is restricted to guests without tattoos.
Irene
2025년 1월
the location was prime and the architecture felt like taking you back to 80s in japan. it was an authentic experience. the surrounding area of the hotel was exceptional, you had a direct access to lake ashi and could enjoy it all the time. the service staffs were all attentive and helping you to enjoy the stay more
Reiner
2025년 3월
Amazing setting, right on the lake with views of Mount Fuji! A very tranquil setting, though a little tricky to get around if you're not in a car - there's a hotel run shuttle to Odawara station and the local village, otherwise there are infrequent public buses and all the timetables are outdated ... The hotel onsen facilities were, however, wonderful and the chef at the Lake Side Grill went over and above to ensure I had enough delicious food to enjoy (vegetarian!). An extra big thanks to him for his impeccable service and kindness, though all staff at the Prince were amazing. We would thoroughly recommend staying here a couple/few nights.
Allegra
2024년 10월
Absolutely everything! From the moment we were collected from Odawara station by the hotel shuttle bus we were treated like royalty! The staff were all so charming, kind and helpful. It felt like they all genuinely wanted us to have the best stay, and that we did. Beautiful surroundings and a very comfortable room with every thing you could need supplied. The food in the Lakeside Grill restaurant was delicious and I was so grateful for the effort they’d gone to to provide a very varied and plentiful vegan menu for me. I can’t praise the hotel enough!
Rachel
2024년 9월
We enjoyed everything about this place. It is in a wonderful location. And the onsen was beautiful. The dinner and breakfast buffets were spectacular. Do not pay attention to criticisms about the costs. The buffets are good value. Yes, you would pay less in some cities that aren't in a beautiful hotel set in a remote beautiful place like Hakone. We appreciated it for what it was: an excellent, abundant, delicious, and diverse buffet at a special site. I would return here again.
Brennan
2024년 8월
we had buffet dinner- paid about $175 dollars for 2 adults and 2 children- we normally don't spend that much, but we wanted to try it and it was good with a variety of offerings for kids and adults. There were 2 onsen facilities- the one at the hotel was free, the other one with the view of the lake was paid. The room had 4 beds and a picturesque view of the lake. There was a bakery and a few small inexpensive restaurants within walking distance.
Svetlana
2024년 7월
Great location Close to local sightseeing venues Courtesy bus worked well both from Odawara Station but also to Moto-Hakone Views of Mt Fuji from grounds were fantastic It was great to be within walking distance from Ropeway so could easily pick best time to go up to viewing point. Also walking distance to shrine entrance for Hakone Shrine. Grounds were good for a walk and very relaxing
Baker
2025년 3월